Here at MVH we are appalled at the racist, anti-Muslim riots that have taken place across some parts of the UK.

Merthyr Valleys Homes is a forward-thinking mutual housing association that owns and manages just over 4,000 homes in Merthyr Tydfil.

We asked Michelle Reid, our Chief Executive to share her thoughts on the day. Here's what she had to say.

With the aim of getting neighbours to together, building relationships and to feel all the benefits of 'getting outside', our fantastic residents at Haven Close Community Living Scheme (Mandy Davies, Patricia Moran, Linda Thomas, Jean Thomas, Jean Rees and Sylvia Godfrey) have set up their very own group 'One Step to Haven.'

Q What is the survey?

MVH is conducting a tenant satisfaction survey in December 2023. This survey is carried out every 1-2 years and is based on a standard survey from the Welsh Government. The survey is used by all Housing Associations across Wales to measure satisfaction and to be able to compare with one other.

Along with their Gas Service partner, Liberty, Merthyr Valleys Homes will be knocking on the doors of tenants who are due an Annual Gas Safety Check and sharing simple steps on how to keep safe.

Merthyr Valleys Homes has been working with other Registered Social Landlords and tenants across Wales to create, eCymru, a housing portal connecting the Welsh community. eCymru is a platform that offers events, engagement, and e-learning opportunities that can help tenants live happier and healthier lives.

Frequently Asked Questions

Q What is the survey?

MVH is conducting a tenant satisfaction survey in 2023. This survey is carried out every 1-2 years and is based on a standard survey from the Welsh Government, which is used by other landlords across the country to measure satisfaction and compare with each other.

I first found out about the Brighter Futures project when talking to my Housing Officer Ian Akehurst. I’d mentioned to Ian that I had been out of work for the last two years due to a debilitating lung condition. I was claiming disability benefits but really wanted to get back into work. I’d been stuck in the house for two years due to Covid and my mental health was in a bad place.

Earlier today, we were delighted to deliver a sweet treat for the staff and users of the Ty Enfys Dementia Unit, in Keir Hardie – to spread a little happiness.